Does every process need AI? +
No. We first examine whether simplifying the workflow, defining clear business rules, or using an existing standard software feature is sufficient. AI is only used where it delivers measurable value for the specific task.
Can we keep our existing systems? +
Your existing systems are our starting point. Whether and how an integration can be built depends on APIs, access permissions, data quality, and the chosen scope. Concrete integrations are committed after technical verification.
What is the difference between an initial call and the Process Assessment? +
The initial consultation clarifies your situation and whether an in-depth review is worthwhile. The AI & Process Assessment is a paid, clearly scoped step with upfront agreed deliverables and pricing. It provides prioritized options and a solid decision basis.
When does a custom application make sense? +
When existing off-the-shelf software does not adequately support the selected business workflow. First we check existing capabilities and workflow simplifications. A custom application is one of several possible options.
Who supports the solution after rollout? +
We agree on the appropriate framework for operations and continuous improvement. Responsibilities, incident and change workflows, service hours, and costs are explicitly defined. There is no blanket response-time or availability guarantee.
What happens to our data? +
Data flows, access controls, storage locations, and involved sub-processors are reviewed and defined per project. Hosting in Germany alone does not automatically determine where all external model or service calls are processed – we make every data path transparent.
